FAQ’s for future clients

Yes, our Client Services Department will update your 855B with Medicare.Your Content Goes Here

Koronis Revenue Solutions will work with all ePCR vendors.

In some instances, Koronis Revenue Solutions will supply ePCR software and/or mobile hardware.

Yes, our Client Service Department will review your logistics, cost reports and any other costs associated within your department and make a recommendations to ensure an accurate fee schedule.

All reports are sent on a monthly basis. However, we will customize reporting configurations, delivery times and methods to meet the individual needs of each customer we serve.

Most ePCR vendors have automated HIPAA compliant process that automatically downloads your information via secure network. We also utilize a HIPAA HITECH, compliant, secure FTP server for any additional patient data or documents that might need to be shared.

Koronis Revenue Solutions is an extension of your business office. We assign a local phone number for your patients that is directly routed to our Customer Service Department. They have the ability to resolve any questions your patients may have regarding their bill.

Yes. Koronis Revenue Solutions utilizes proprietary software to uncover insurance otherwise unidentified. Once the insurance process is complete and all other efforts have been exhausted, the balance is then transferred to the patient. At that time patient statements will begin. If no insurance has been identified for the patient, statements will begin immediately.

Yes. Koronis Revenue Solutions utilizes a health information exchange service called ChartSwap. This service allows requestors to request, track, pay and download records directly at no cost to you. ChartSwap is 100% HIPAA complaint and allows requestors and custodians to exchange requests, records and communicate in a 100% secure environment. Time is money, ChartSwap can reduce the time it takes to receive records by 50%, resulting in faster turnaround times to send demand packages and settle cases. Offering automated workflows to obtain balance verification and request fee reductions expedites the disbursement of settled funds, getting your claims paid faster.